Return & Refund Policy
Last updated: September 29, 2026
Our Return Commitment
At Felvoria™, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Please review the following return and refund guidelines before submitting a request.
Return Eligibility
To be eligible for a return:
- Items must be unused and in original condition.
- Items must include original packaging when applicable.
- Return requests must be submitted within 30 days of delivery.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or product condition considerations.
Products that have been used, damaged, modified, or returned without approval may not qualify for a refund.
Refund Process
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds will be processed to the original payment method.
Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.
Please include:
- Order number
- Description of the issue
- Photos of the product or packaging
Contact Us
Email:
service@felvoria.com